Support

We originate from a strong ERP consulting background, and have supported some of the mission critical projects in the industry which is up and running till date. With our vast experience in ERP we adopt a 3 layered approach when it comes to ERP support.

ERP Programming Support

  • Through this model we offer our clients with ERP application programming support capacities to meet the demands of "steady state" development work, to more complex work associated with major ERP Release upgrades. A combination of onsite and offshore ERP Programming professionals bring the required skills and experience levels to meet the demands associated with ERP integration and custom programming needs.

ERP Functional Application Support

  • The foundation of our Functional Support Services is the ERP application help desk support. The ERP Functional support help desk serves end-users, business unit "power users" and the ERP application portfolio manager(s) who are in need of Level 1, 2 or 3 functional application support. On demand project related support is provided under this offering.

ERP Infrastructure Support

  • This support encompasses the disciplines of ERP software configuration management like ERP Basis, Database and Operating System usage. This also provides help desk support services, production control assistance and proactive ERP configuration management like integration management, database management and performance monitoring & tuning.

Traita Integrates businesses implementing the standard applications such as

 

  • SAP | Oracle EBS | Microsoft Dynamics | ERP on Cloud