Travel & Tourism

The Travel & Tourism industry has taken giant strides in growth and complexity in the course of time. Leisure establishments are required to provide multifaceted services to meet their customers’ ever growing expectations.

Correspondingly, this task has become more complex and needs to be performed accurately and promptly while maintaining a low cost.

The burgeoning hospitality and club management industry entails the need for innovative and integrated solution to automate all the mission-critical operations. It is necessary for seamlessly integrating various arms of the hospitality like Reservation, Front desk, Housekeeping, Spa, Clubs, Restaurants, and other Point-of-Sale (POS) terminals across multiple geographical points on a unified platform, making it accessible from anywhere in the world. To prove their mettle and provide services beyond their customers’ expectations is the hospitality organizations’ main objective. Specifically designed IT solutions help these organizations fine-tune their operations and offer their customers a world class experience.

In today's competitive scenario our customers face challenges such as

  • Expanding globally while managing costs, optimizing and standardizing processes
  • Creating an agile IT architecture capable of seamlessly integrating merged or acquired entities
  • Increasingly complex customer acquisition and interaction lifecycle
  • Improved speed-to-market and management of an ever-increasing portfolio of products and services
  • Leveraging technology to innovate business models and improving competitiveness
  • Making IT an active enabler of green initiatives

We help travel & tourism customers better align their IT strategy and initiatives to their business goals. We take the responsibility of implementing these strategies, delivering a level of certainty of results.

We ensure

  • Reduction in IT operation expenses by up to 35%
  • Improved ROI on IT capital expenses
  • Ability to integrate IT, BPO and infrastructure services to create truly innovative solutions
  • We provide easy to adapt, simple to manage solutions that is packed with all necessities for the Travel & Hospitality Management industry so that our customers hospitality business runs effortlessly.

We Travel Solution offer a full-service play and end-to-end management including consultancy, project management, application development, application support, infrastructure service management and business process management. We facilitate Travel Reservation Services for e-commerce and traditional channels for business and leisure travel. We help customers create dynamic packages integrating both air and non-air products. Our integrated Travel Agent Desktop Application offering provides proactive customer information to decrease agent response time and help up-sell. The system has Foreign Exchange, Leisure Travel, Travel Management, Call Centre modules that help travel agencies automate their operations.

Our Hospitality Solution is designed keeping in mind the numerous hospitality segments like Spa, Clubs, Restaurants that it has to cater to. It has a wide assortment of features and functionalities to meet every requirement of this industry where constant upgrading is needed to stand out among the crowd. Our sophisticated Solutions offer hospitality industry an opportunity to manage their business effectively and accurately in turn strengthening their customer database which helps them garner rave reviews in their field of work.

Our Expertise.

  • Web Based Service, information, and reservation Portals
  • E-Commerce Implementation
  • SAP Travel sector service offerings
  • Workforce Management Solution
  • RFID & Mobility Solutions for Enhanced guest experience
  • Mobility Solutions for enhanced guest experience
  • Customer Interaction Management
  • Loyalty Bonus Program Administration